Refund policy

Replacements

We take every shipment seriously. Please inspect your Grindset Labs package upon delivery to ensure it has not been damaged during transit.
All claims for damaged products must be submitted within 3 days of receipt by emailing support@grindsetlabs.com.

To qualify for a replacement, include:

  • Order number
  • Photos and detailed description of the damage


Refunds will not be issued for items damaged during shipping, but replacement orders will be provided upon verification.

Returns & Refunds

You may request a refund for the full purchase price (minus shipping costs) within 14 days of receiving your order.
We can only accept returns for products purchased directly from grindsetlabs.com.

To qualify for a refund:

  • The product must be unopened, unused, and in its original packaging.
  • You are responsible for return shipping costs.


Once your item is received and inspected, we’ll notify you by email regarding the status of your refund.
If approved, your refund will be processed to the original payment method. Processing time may vary depending on your financial institution, but refunds typically appear within 5–7 business days.

Submit all return requests to support@grindsetlabs.com and include:

  • Your order number
  • Full name on the order
  • Telephone number
  • Email address
  • Return shipping address
  • Reason for return

Exchanges

We do not offer product exchanges. Please review your order carefully before checkout.
If you believe you received the wrong product, notify us within 48 hours of delivery at support@grindsetlabs.com so we can assist promptly.

Contact us

If you have any questions about returns or replacements, reach out anytime:
Grindset Labs Support
 📧 support@grindsetlabs.com (example, replace with your real number)
 📞 (800) 555-GRND (example, replace with your real number)